In a 911 call obtained by CBS Sacramento, a dispatch operator told officers with the Roseville Police Department that three shoppers were 'refusing to leave.'
The unidentified woman, who was not wearing a face mask, was asked to leave several times by Verizon staff but refused to do so each time.
Verizon, like so many other businesses and major retail chains, now require customers to wear face masks while shopping at store locations amid the coronavirus pandemic.
Three minutes later, the dispatch operator revealed to the officers that the upset woman had urinated on the store floor.
'They’re calling back and advising that that female is pulling down her pants and is now urinating inside the business,' the operator said.
Roseville police arrived at to scene and discovered the woman had been involved in other concerning behavior.
A search through her vehicle revealed that she had stolen several items from a nearby Dick’s Sporting Goods and authorities arrested her soon after.
Residents who heard about the incident were shocked and appalled by the woman's irrational actions.
'Absolutely not. That’s totally inappropriate. We’re not animals,' said Michelle Davidson.
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